How to Change Challenge Questions

1. From an Internet browser navigate, and log in, to George Brown's self-serve password utility:
   1. In the browser address bar enter:  https://service.georgebrown.ca.
   2. Log in using your personal User ID (i.e. your student or employee number) and Password.
   3. Click Login.

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2. The self-serve menu is displayed.
   Select Change Forgotten Password Information.

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3. The Change Forgotten Password Information page is displayed, with asterisks in place of the answers you had previously submitted.
   
   To replace one question with another:
   Click Clear to the right of the question you want to replace.
   Enter an answer to the question you prefer.
   
   To change the answer to a question:
   Click on the current answer and enter a new answer.
   
   When you have completed all your changes, click OK.

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4. The new challenge questions/answers are displayed.
   1. Click Logout near the upper right corner of the page.
   2. Click Close Message to close the dialog box.
   3. Exit from your internet browser.

End of Procedure.

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