Registration for your Locker is available on STU-VIEW!
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1. How do I get a locker?
To get a locker follow these steps:
- Log in to your STU-VIEW account using your student number and PIN
- In the registration option in STU-VIEW, log in to the Locker Program
- Select “Rent a Locker”
- The locker system will identify which program you are in, which semester, out of which campus you are based, and then give you a list of available
lockers with details about their size and location
- Once you have paid for your locker by clicking “confirm”, the system will send you an e-mail with your rental details
- You can view your rental details at anytime by following steps 1 and 2 and then selecting “Rental Details”
2. How much is a locker and why do I have to pay for it?
The locker fee is $20. The proceeds from locker rentals are used to administer the program. The program provides student employment
on both campuses, and covers locker renewals, upgrades and maintenance.
3. How do I pay for my locker?
Locker rentals are accessed through your Stu-View account, so if you have a credit card you can pick your locker and pay on-line. which
makes payment both easy and convenient. Once your payment is made, you will receive an e-mail detailing your transaction, your locker number,
and its location.
4. What happens if I get to my new locker and there is already a lock on it!
If you get there and it has been taken, this likely means that someone has bypassed the system and has taken the locker without paying. When
this does happen, it causes a lot of confusion and wasted time for students. The first thing to do is notify a Locker Administrator at lockers@georgebrown.ca. Do
not chop the lock yourself—we will remove the lock for you and empty the locker. DO NOT put your lock on a locker that is not
assigned to you, it will be cut off!!!
5. What happens to the items you empty from a locker?
All items removed from a locker will be kept with your campus Locker Administrator for 5 business days. After that time, we will
donate food items to Lifeworks for the college food bank, and donate clothing items to charitable organizations such as Goodwill and the Salvation
Army. Any other items will be discarded.
6. Can I share a locker with a friend?
If you choose, you may share your locker with a friend—but just remember that whoever signs up for the locker is responsible for
the locker and the college assumes no responsibility for lost or stolen goods.
7. What happens if I get to my new locker, but the door doesn’t work or it’s damaged?
If you discover that the locker you have been assigned to is in disrepair, contact the Locker Administrator as soon as possible. We
will have your locker repaired or assign you to a new one. Be sure not to wait too long—otherwise, there might not be another locker
available for you.
8. Who decides which locker I get?
Each program within the college has specific lockers assigned to it, so that students can have lockers on the right campus and near their
classes. For instance, Dental students’ lockers are at the Casa Loma Campus and Hospitality students’ lockers are in the Hospitality
Building. The new locker system is connected directly to the College database, so it automatically shows you a list of lockers available
to you, once you’ve logged into STU-VIEW. The system also shows you the location of these lockers so that you can choose the
one you want. We regret that sometimes lockers may spill over into another area or floor if enough are not available immediately.
9. What if I get to my locker and I don’t like it? Can I switch?
When you log into STU-VIEW, you are able to view the details of your locker rental—its number and location. If you
do not like the locker you have been assigned, you can choose another one from the list of available lockers. You must then move the contents
of your old locker into your new one as soon as possible, since you are no longer paying for the old locker. If you wait too long, and your
old locker is reassigned, your lock will be cut and your stuff moved into storage for two business days before being given and/or thrown away.
10. If I’m enrolled in a program that’s longer than two semesters, can I keep my same locker?
Once you have been assigned a locker, it is registered to your name. If you want to keep your locker for the following year, all
you have to do is log into the Locker Program in STU-VIEW and re-new your locker. For example, you can book a locker for your third
semester while you are still in your first semester. Do not wait too long, though, since your locker will be available for other students
to rent after your Rental Term expires.
11. What if I want my locker for another year, but it’s been booked by someone else before I got a chance to?
Before the start of a new semester or academic year, students already renting lockers will have a few weeks to renew their lockers for
their following semester. After this window passes, however, all the lockers that have not been renewed will be made available for all students
to rent. If you want to be sure to keep your locker, make sure you renew it before the end of your Rental Term. If it is taken
you will have to move your belongings to your new locker as the lock will be cut.
12. I logged in to STU-VIEW, but why can’t I get a locker?
Because there are a limited number of lockers at the college, groups of lockers are assigned to each program. So if you cannot get
a locker, it likely means that all the lockers assigned to your program have already been rented. If this happens, go to your campus Locker
Administrator to see if there are any lockers coming available, or if there’s a chance for you to get a locker assigned to a different program.
13. What happens if I decide I don’t want my locker anymore... can I get my money back?
If you feel that having a locker is really not as useful as you thought it would be, you can cancel your locker in the Locker Program
in STU-VIEW. However, if you decide to cancel more than ten business days after the semester start date, you will not be refunded
the $20 you have paid.
14. What happens if someone breaks into my locker?
If someone forcefully enters your locker, it is a criminal act and needs to be reported to Campus Security as soon as possible. The
safe recovery of your items depends in large part on how quickly you report the theft. If you are sharing a locker, be sure to let the person
you are sharing it with know what has happened.
We advise that you never keep things such as cell phones, wallets, music players (like iPods and MP3 players) or cash in your locker. George
Brown College assumes no liability for the loss of any items stored in lockers.
15. Does the College have the right to access my locker without my permission?
The College reserves the right to access lockers at its sole discretion if there is a suspected security risk or there is an environmental concern
such as pest control or odors. Security has the right to enter a locker at anytime should they suspect it contains items that put the college
environment in danger. Any criminal activity will be reported to police. The College is required to provide police with access
in the event of a criminal investigation.
Contact Viviana Rodriguez at
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Locker Service Guidelines
Revised:
October 5, 2010
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